Product · Download & onboarding

Install GuardWatch With Confidence

Choose the right Android build, follow a short install path, and understand permissions before you open the gate workflow. Prefer a guided rollout? Book a live demo instead of guessing alone.

Choose Your Platform

Pick the experience that matches your role. Android apps are available now; iOS is currently in development.

Resident App

Android · Available now

Create and share visitor passes, manage household access, and see when guests are scanned at the gate.

Download resident APK

Guard App

Android · Available now

Scan visitor QR passes, confirm host units, and keep a clean digital entry trail at the barrier.

Download Guard Scan APK

Web Portal

Browser · Available now

Community admins manage units, roles, lobby or gate activity, and reports from the web dashboard.

Book a portal walkthrough

iOS

Currently in development

The iPhone and iPad experience is in active development. Run your pilot on Android today, or book a demo to discuss iOS timing for your community.

Ask about iOS timing

Android APK installs may require allowing your browser once. Prefer guided setup? Contact us.

What You’ll Get After Install

  • Visitor passes

    Residents create and share time-bound QR passes for guests and help.

  • Gate verification

    Guards scan passes and confirm host unit before entry.

  • Activity trail

    Scans feed the same digital log managers review on the web dashboard.

GuardWatch resident app
GuardWatch guard scan app
Visitor QR pass on phone

Android Installation Guide

A short path from download to first login.

  1. 1

    Step 1

    Download the correct APK

    Community app for residents; Guard Scan for security staff.

  2. 2

    Step 2

    Allow the install source

    If Android blocks the file, enable installs for your browser or file manager once.

  3. 3

    Step 3

    Open and sign in

    Use credentials from your community admin after your site is provisioned.

  4. 4

    Step 4

    Complete a test pass

    Create or scan one visitor pass so the first real guest is not the first test.

Security Information

APKs are distributed from GuardWatch for pilot and production communities. Prefer a signed rollout managed by your admin during onboarding. For how we talk about privacy and access without fabricating certifications, see the Trust Center.

Read security & privacy overview

Permissions explained

  • Camera — required for QR scanning on the Guard Scan app.
  • Storage / files — may be needed to open the downloaded APK on some devices.
  • Location — used only when your community enables features that depend on it (for example attendance rules).
  • Notifications — optional alerts for visit activity when enabled for your role.

Troubleshooting

  • Install blocked

    Allow installs from your browser, then reopen the APK. Avoid third-party “APK mirror” sites.

  • Cannot sign in

    Confirm your community is live and your admin created your user. Wrong community credentials will fail by design.

  • Camera will not open

    Grant camera permission in Android settings for Guard Scan, then retry a scan.

  • Wrong app for your role

    Residents should not use Guard Scan for day-to-day invites; guards should not use the community APK for gate verification.

Still stuck? Contact support · WhatsApp

Download FAQs

Which APK should residents install?

Residents and household users install the community GuardWatch APK (guardwatch.apk). Security personnel who scan visitor passes at the gate use the Guard Scan APK (guardwatch-scan.apk).

Android says the install is blocked. What do I do?

On many Android devices you must allow installs from your browser or file manager once. Open Settings → security / install unknown apps → enable for that source, then open the APK again. Your community admin can share a short install guide during onboarding.

Is the iOS app available on the App Store?

iOS is currently in development. Android is available for pilots today — book a demo to discuss iOS timing for your community.

Do I need an account before downloading?

You can download the APK anytime. Signing in requires credentials from your community admin after your society or building is set up on GuardWatch.

What permissions does the guard scan app need?

Camera access is required to scan visitor QR codes. Location may be used for attendance or site rules your admin enables. We explain each permission during setup — nothing is requested without a product reason.

Who do I contact if login fails after install?

Start with your community admin (they issue roles and unit access). For platform issues during a pilot, use Contact or WhatsApp Sales for hands-on help.

Need Help?

Choose the support path that fits — guided demo, chat, or email.

Book Demo

Live walkthrough of resident, guard, and admin setup for your community.

Schedule a demo

Chat Support

Message WhatsApp Sales for install questions during your pilot.

Open WhatsApp

Prefer a Guided Install?

Book a live demo and we walk through resident and guard apps with your community’s roles in mind.