Guided setup call
A team member walks you through configuring units, roles, and access rules live.
Trust Center
Clear steps from your first call to a live gate — with configuration, training, and go-live support included.
The process
We walk through visitor entry for your specific gate, roles, and shift patterns.
We help set up your community or company, units, admins, and access rules.
Security staff learn QR scanning and Time IN / Time OUT on the guard app.
Households or staff install the app and start creating passes or clocking attendance.
Your gate runs digitally; our team stays reachable by email, phone, and WhatsApp.
Actual timelines depend on property size and how quickly your team completes configuration and training. Ask about a timeline for a property like yours on your demo call.
Included
A team member walks you through configuring units, roles, and access rules live.
Hands-on training so guards are confident scanning passes on day one.
Instructions you can share with households to install and use the resident app.
Direct access to our team during your first days live, not just a ticket queue.
Assistance loading units, households, and guard rosters — see the Implementation page for detail.
You will know who to call, not just a generic support inbox, during rollout.