Encryption in transit
All traffic to GuardWatch is encrypted over SSL/TLS.
Trust Center
Trust Center
How We Protect Your Data
Plain-language security practices we follow today, and an honest list of what is still in progress.
In place today
Operational Security Practices
Encryption at rest
Stored data is encrypted at rest with our cloud hosting providers.
Secure authentication
Access is protected by authentication and access controls scoped to each role.
Role-based access control
Residents, guards, community admins, and security companies see only what their role needs.
Backups & disaster recovery
Regular backups and recovery procedures guard against data loss.
Least-privilege data access
Internal access to personal information is limited on a need-to-know basis.
In progress
Certifications and Public Status
We would rather tell you what is not published yet than let you assume it exists.
SOC 2 report
A SOC 2 report will be linked here once an audit is completed and available to share.
Not started
ISO 27001
ISO 27001 certification will be published here only after it is obtained.
Not started
Third-party penetration test
A summary from an independent penetration test will appear after the engagement is completed.
Not yet commissioned
Public status page
A public uptime and incident status page will be linked here when published.
Planned
Questions
Security FAQ
Is my data encrypted?
Yes. Data is encrypted in transit over SSL/TLS and encrypted at rest with our cloud hosting providers.
Who inside GuardWatch can see our data?
Access is restricted to team members who need it to provide support or operate the platform, on a need-to-know basis.
Do you have a bug bounty or responsible disclosure program?
Not yet a formal program. If you believe you have found a security issue, email us at pilots@guardwatch.pro and we will respond directly.
Do you undergo independent security audits?
Not yet. This is on our roadmap — see the "in progress" list above and our Roadmap page for status.