Independent security audit
Audit summaries will be published here once an independent assessment is completed.
Not yet completed
Trust Center
Security, Privacy, and Proof — In One Place
Everything a community board, procurement officer, or security lead needs to evaluate GuardWatch honestly: what we protect today, what proof exists, and what is still on our roadmap.
Explore
Eight Things Buyers Ask About
Jump straight to the section your team, board, or procurement checklist cares about most.
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Case Studies
How communities and security teams plan to use GuardWatch to run their gates — structure is ready, real stories are added as customers approve them.
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Testimonials
Fixed slots for direct customer feedback — populated only once a customer approves publishing their quote.
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Deployment
What happens between booking a demo and your guards scanning their first QR pass.
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Security
How we protect visitor, resident, and guard data today — and what is still in progress.
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Privacy
A plain-language summary of our data practices, linked to the full legal Privacy Policy.
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Support
How to reach us, what channels exist, and what to expect after you go live.
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Implementation
Setup, data migration, integrations, and training details for admins and guards.
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Roadmap
What we are building next, grouped honestly by Now, Next, and Later.
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Proof status
What We Publish — And What We Wait On
We publish verified practices today. Certifications, public SLAs, and customer metrics appear here only after they exist.
Compliance certifications
SOC 2, ISO, or equivalent badges will appear only after certification is obtained.
None published yet
Uptime & reliability
Public uptime metrics will be shared once we publish a measured status history.
Tracking in progress
Customer-reported outcomes
We publish customer-reported outcomes only after receiving written approval to share those figures.
Written approval required
In place today
Practices We Already Follow
Not certifications — operational practices, described plainly. Full legal terms live in our Privacy Policy.
Encryption in transit & at rest
Traffic to GuardWatch is encrypted over SSL/TLS, and stored data is encrypted at rest.
Role-based access
Residents, guards, community admins, and security companies each see only what their role needs.
Backups & recovery
Regular backups and disaster-recovery procedures protect against data loss.
Deletion on request
Ask us to delete your account data and we will delete or anonymize it, subject to legal retention needs.
No data resale
We do not sell personal information. Sharing is limited to what the Service needs to function.
Legal policies published
Read the full Privacy Policy and Terms of Service.
Next to publish
Programs Built for Professional Buyers
Each card is intentional. Content appears when partners, integrations, and photos are approved — never before.
Partner program
Security-company and reseller partnership details will be published when the program opens.
Program forming
Integrations directory
Integration logos and docs will appear only for connectors that have shipped.
As integrations ship
Deployment gallery
Community and lobby photos will be shown only with written permission from the site.
Permission required
Product roadmap
See what we are building next for residents, guards, and community admins.
Updated periodically
Security & privacy
Learn how GuardWatch protects visitor and household information with role-based access and encryption.
Support commitment
Every deployment includes onboarding help by email, phone, and WhatsApp for your pilot team.
Questions
Trust Center FAQ
Does GuardWatch have SOC 2 or ISO 27001 certification?
Not yet. We follow strong operational practices today (encryption, role-based access, backups), but we have not completed a formal SOC 2 or ISO 27001 audit. We will publish real certificates here the day we have them — never before.
Where is my data hosted?
GuardWatch uses third-party cloud hosting providers. Specific region and data-residency documentation is being formalized — contact sales if your procurement process requires this in writing before you evaluate further.
Can I see real customer references?
We only publish names, logos, and quotes with explicit customer permission. Ask your sales contact for a live reference call — this is often faster than waiting for the public case study library to grow.
What happens to our data if we cancel?
You can request deletion of your account data at any time. We delete or anonymize it, except where we are legally required to retain records for a limited period.