GuardWatch User Types

Understanding the Different Roles in Our Security Ecosystem

Super Admin

System-wide administrator with complete oversight and control over all communities, users, and system settings.

  • Manage all communities
  • System configuration
  • User management
  • Security oversight
  • Reports and analytics

Community Admin

Primary administrator for a specific community, managing all aspects of community operations and security.

  • Community management
  • Resident registration
  • Guard assignment
  • Community settings
  • Reports and monitoring

Community Manager

Oversees day-to-day community operations, resident services, and coordinates with security personnel.

  • Daily operations
  • Resident services
  • Guard coordination
  • Maintenance oversight
  • Community events

Security Guards

Professional security personnel responsible for monitoring and protecting the community 24/7.

  • QR code scanning
  • Scan history tracking
  • Mobile app access
  • GPS tracking (Coming Q2 2025)
  • Incident reporting (Coming Q2 2025)

Head of Household

Primary resident responsible for managing family members and household-related services.

  • Family management
  • Service requests
  • Maintenance reports
  • Community updates
  • Emergency contacts

Family Members

Residents registered under the head of household with access to community services and updates.

  • Community access
  • Service requests
  • Updates and notifications
  • Emergency alerts (Coming Q2 2025)
  • Community events

Ready to Get Started?

Choose your role and start using GuardWatch to enhance your community's security.